Personal Data

The following provisions apply to visitors while browsing this site and when using the (optional) contact forms.

The site ensures the collection and processing of Personal Data in respect of privacy and in accordance with legislation on the protection of personal data (Law No. 78-17 of 6 January 1978 on Data Processing, Data Files and Individual Liberties and General Data Protection Regulation o of 27 April 2016 (GDPR)).

The person responsible for the collection and processing of your Personal Data is the Ramsay Générale de Santé group, including any company controlled by it within the meaning of article L 233-1 of the French Commercial Code.

The Personal Data processed are those collected through the contact forms filled in by the site visitor and which are then transmitted to the group's subsidiaries and establishments likely to provide the information and answers requested.

It is also possible for the visitor to subscribe to a newsletter providing news about the establishments and the Ramsay Générale de Santé group.

In particular, the following Personal Data is collected for these purposes:

  • surname, first name ;
  • telephone number;
  • e-mail address;
  • any other information entered in the free-form text box provided.

The site also reserves the possibility of recognising the user's terminal when he connects, through the use of cookies. The data obtained in this way is intended solely for the purpose of collecting statistics with a view to optimising the site.

Refusal to install a cookie may make it impossible to access certain Services. However, the User may configure his or her computer to refuse the installation of cookies by consulting the help menu of his or her browser as well as the "cookies: tools to control them" page of the CNIL (Commission Nationale de l'Informatique et des Libertés) website.

The Personal Data collected remains within the entities of the Ramsay Générale de Santé group to which it is sent. The data is not exported in any way, in particular to countries that are not members of the European Union or the European Economic Area.

All the technical and organisational security measures necessary to protect your Personal Data are implemented.

The Personal Data collected is kept only for the time necessary for the purposes pursued, except for statistical or historical purposes, and always within the limits prescribed by regulations or recommended by the supervisory authorities. Thus, connection logs, cookies and other tracers set up on our Site will be kept for a maximum period of 13 months.

Visitors to the site whose data is processed benefit from the rights provided for in articles 38 et seq. of the amended "Information Technology and Civil Liberties" law and in articles 15 et seq. of the General Data Protection Regulation (GDPR), including the right to oppose, for legitimate reasons, the processing or use of their personal data for canvassing purposes.

He also has the possibility to access his personal data and to request its correction, deletion, limitation and portability.

The Data Protection Officer may be contacted for any questions relating to the processing of Personal Data. In the event of a request to exercise the rights listed above, you may be asked to provide additional information in order to establish your identity (for example, a photocopy of a supporting document).

The request must be sent by e-mail ( or in writing to the following address:

Ramsay Générale de Santé
Attn. Mr. Data Protection Officer
39 rue Mstislav Rostropovich
CS 60053
75850 Paris

The Commission Nationale de l'Informatique et des Libertés (CNIL, 3 Place de Fontenoy TSA 80715 75334 Paris cedex 07) is the body responsible for receiving any complaint relating to the exercise of your rights.

Furthermore, in accordance with the provisions of article 111 of decree n°2019-536 of 29 May 2019, we inform you that health data collected during a stay in a Health Establishment may be reused for research, study or evaluation purposes. In this case, these data are in this case previously made non-directly identifiable. You have the rights set out above with regard to this processing.