3. Test

The objective of the Test Phase will be to test the services and(or) solutions at sub-scale implementation to validate if they perform as expected. This will likely also involve further development / adaption of the services / solutions, as most solutions must be adapted to the local circumstances; testing gives your staff a sense of ownership of the solution / services. The original idea will likely be improved upon when tested. You should be open to change, whilst ensuring that the project still delivers on the KPIs that you set in the conceptualization phase.​

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At the end of this phase, you should formally evaluate if they meet the specified performance criteria (KPIs), so that you can make an informed and data-driven decision on next steps. 

 

Activities in the Test phase:​

  1. Establish Project Team and designate responsibilities​

  2. Identifying test sites (or units, business areas and(or) other partners)​

  3. Explore if similar solutions / services have been tested before within Ramsay Santé​

  4. Map ALL the steps (a detailed mapping) of your current processes​

  5. Secure all the needed resources​

  6. Meet with Legal, Data Protection Officer, Chief Medical Officer, IT​

  7. Establish group of key stakeholders to follow the progress during the testing phase​

  8. Create a project plan​

  9. Decide on Evaluation Criteria & Analysis, and how to collect the data needed to do so. Do this before you start the test. ​

If the test of services and solutions validate your key assumptions and meet your specified criteria, proceed to the Launch Phase. ​

YOU SHOULD NOT START THE TEST IMPLEMENTATION WITHOUT KNOWING HOW TO GATHER THE DATA NEEDED FOR VALIDATION AND EVALUATION.

Tools

  • Expand the Business Canvas during the test phase as you gain information and learn more about all aspects of the services / solutions. ​

  • Create Project Directive, which will also contain your Project Plan​

  • Design Evaluation Criteria & Analysis​

  • Your choice of relevant (or required) project management tools​

  • Evaluation Report: Complete the evaluation